1. Introduction

PLUGGI is an online store specializing in the sale of all-in-one portable chargers, designed to simplify everyday life. Our products integrate multiple cables and allow you to charge several devices simultaneously, offering a practical, compact, and reliable solution.

2. Products

We are committed to providing quality products, tested and designed to meet modern needs. Product descriptions, images, and specifications are presented as accurately as possible.

However, slight variations may exist depending on the models or product updates.

3. Orders

Any order placed on the website is considered an acceptance of our terms and conditions. Once the order is confirmed, a confirmation email is sent to the customer.

PLUGGI reserves the right to cancel or refuse an order in case of payment problems or suspected fraud.

4. Prices and payments

All prices are displayed in the currency indicated on the website. Payments are secure and processed through reliable platforms.

PLUGGI reserves the right to change its prices at any time, without notice.

5. Delivery

We offer reliable delivery with tracking. Delivery times are generally 5 to 10 business days, depending on the destination.

PLUGGI cannot be held responsible for delays caused by carriers or exceptional circumstances (strikes, weather conditions, etc.).

6. Returns, exchanges and warranty

We offer a 30-day return policy from the date of receipt of the product.

We also offer a 30-day warranty covering manufacturing defects.

To be eligible for a return:

• The product must be returned in good condition

• The customer must contact customer service before any return

Depending on the situation, an exchange or a refund will be offered.

7. Responsibility

PLUGGI cannot be held responsible for misuse of the products. It is the customer's responsibility to follow the instructions for use.

8. Intellectual Property

All elements of the PLUGGI website (texts, images, logo, design) are protected and may not be used without permission.

9. Personal Data

We respect the confidentiality of your personal information. The data collected is used solely for order processing and improving the customer experience.

10. Customer Service

Our team is available to answer your questions and assist you. We strive to respond within 24 hours.

11. Modifications

PLUGGI reserves the right to modify this policy at any time. Changes will be posted directly on this page.